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Each professional is empowered to turn every potentially unprofessional situation into a good one. We want every guest to be happy about their decision to dine with us and want them to return. This is your greatest responsibility: to ensure happiness of the guest happiness and to WOW them.
THE ITALIAN GRILLE’S CREED
1. Guest satisfaction is the minimum requirement
2. Guest satisfaction can only be achieved by serving high quality products
3. To deliver superior service, we must be committed to continuous improvement
4. We should be good citizens within our community
5. We believe in the dignity of our fellow professionals
6. Success depends upon the character and integrity of people
DEFINITION OF A PROFESSIONAL
Professionals are individuals who have an intense desire to be the best. We expect every member of The Italian Grille team to possess the attitude of a professional.